Privacy Policy

PI Specialists, LLC (“PI Specialists,” “we,” “our,” or “us”) is a licensed professional investigative firm. We understand that the nature of our work requires the highest standard of discretion, and that principle extends to how we handle information provided to us through our website and through professional engagements.

This Privacy Policy describes how we collect, use, protect, and under what limited circumstances we may disclose information obtained through our website and through offline interactions with clients and prospective clients.

Important distinction: Information collected from website visitors and intake inquiries is governed by this Privacy Policy. Information gathered in the course of conducting an investigation on behalf of a client is governed separately by the applicable engagement agreement and applicable federal and state law, including the Electronic Communications Privacy Act (ECPA) and the Stored Communications Act (SCA).

1. ACCEPTANCE OF THIS POLICY

By visiting our website or providing information to us offline, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the website.

2. INFORMATION WE COLLECT

We collect information in the following contexts:

A. Information You Provide Directly
When you contact us through our website, submit an inquiry form, or communicate with us directly, we may collect:

• Name and contact information (email address, phone number)
• Nature of your inquiry or matter
• Any additional information you voluntarily provide in connection with a consultation request

We do not require you to create an account or register to contact us. We do not collect payment information through this website.

B. Information Collected Automatically
When you visit our website, certain technical information is collected automatically, including:

•  IP addresses (static or dynamic)
• Browser type and language
• Pages visited and time spent on each page
• Referring and exit URLs
• Date and time of access

C. Cookies
Our website may use session cookies and persistent cookies to improve site functionality. You may disable cookies through your browser settings; however, some features of the website may not function properly as a result.

D. Third-Party Analytics
We may use third-party analytics tools (such as Google Analytics) to evaluate website usage and improve our online presence. These services use cookies and similar technologies. By using our website, you consent to this data processing as described in this Policy.

3. HOW WE USE YOUR INFORMATION

Information collected through this website is used solely for the following purposes:

• Responding to your inquiry or consultation request
• Communicating with you regarding our services
• Improving our website and client experience
• Complying with applicable legal obligations

We do not use your information for unsolicited marketing. We do not sell, rent, or trade your personal information to any third party.

4. CONFIDENTIALITY COMMITMENT

Confidentiality is foundational to the practice of professional investigation. Any information you share with PI Specialists, LLC in connection with an inquiry or engagement is treated with the same discretion we apply to all client matters. We maintain physical, electronic, and procedural safeguards appropriate to the sensitivity of the information we handle.

All firm personnel and contracted associates are bound by confidentiality obligations. We do not discuss, disclose, or confirm the existence of client engagements to any third party without client authorization, except as required by law or court order.

5. DISCLOSURE OF INFORMATION

We do not share personal information except in the following limited circumstances:

• When required by federal or state law, valid court order, subpoena, or lawful request from a government authority
• When necessary to protect the rights, property, or safety of PI Specialists, LLC, our clients, or the public
• To vetted professional associates or licensed subcontractors engaged to assist with an investigation, subject to confidentiality obligations

We will not disclose information to law enforcement or government agencies beyond what is required by applicable law and will, where permitted, notify affected clients prior to disclosure.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purpose for which it was collected, to comply with applicable legal obligations, or to resolve disputes. Inquiry records and consultation communications are typically retained for a period not to exceed three (3) years from the date of last contact, after which they are securely destroyed.

7. SECURITY

We take commercially reasonable measures to protect information from unauthorized access, disclosure, alteration, or loss. However, no electronic transmission or storage system is completely secure. We cannot guarantee the absolute security of information transmitted to us via email or web form, and we encourage you to exercise appropriate caution in deciding what information to share electronically.

8. INTERNATIONAL AND CALIFORNIA VISITORS

If you are a resident of the European Union or the United Kingdom, you may have rights under the General Data Protection Regulation (GDPR), including the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us at the information provided below.

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information we collect and to request its deletion. We do not sell personal information as defined under the CCPA.

9. CHILDREN

Our website is intended for adult users seeking professional investigative services. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that a minor has submitted information to us, we will promptly delete it.

10. THIRD-PARTY LINKS

Our website may contain links to external websites. PI Specialists, LLC has no control over and assumes no responsibility for the privacy practices or content of any third-party website. We encourage you to review the privacy policy of any external site you visit.

11. UPDATES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in law, technology, or our business practices. The effective date at the top of this document reflects the date of the most recent revision. Continued use of our website following any update constitutes acceptance of the revised Policy.

12. CONTACT

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:
PI Specialists, LLC Phone: (503) 740-9930, (480) 685-5312 Email: pispecialistsllc@gmail.com Subject line: Privacy Policy Inquiry

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All investigative services are conducted in compliance with applicable federal and state law, including the Electronic Communications Privacy Act (ECPA), the Stored Communications Act (SCA), and all applicable state licensing requirements in jurisdictions where services are rendered.